My name is Roy Mo, I am a dedicated IT professional and BSc (Hons) Computing undergraduate with over six years of hands-on experience in technical support and educational technology. Currently serving as a Technical Support Assistant, I specialize in maintaining IT infrastructure, managing Windows Server environments, and resolving hardware and network issues within school settings. My technical skillset spans both systems operations and software development, with proficiency in Python, Flutter, HTML5, and MySQL. Having successfully transitioned from administrative roles to IT, I bring a unique blend of organizational efficiency and technical problem-solving abilities. I am passionate about continuous learning and eager to leverage my diverse background to deliver reliable technology solutions.